Our Support Crew

We train specialists in food preparation, cooking and serving, hygiene management, and equipment management. This level of specialized training and development far surpasses the training and deployment offered by other outfits. We simply go further than others to deliver a professional product and our clients thank us for the attention to detail.

Specialized mountain crew members who join every trek:

Mountain Chef – Our Mountain Chefs are trained to the highest standards because good nourishment is a priority for our climbers. They specialise in cooking set menu plans based on specially created and highly detailed recipes. Every year we review and improve recipes while our Chefs undergo additional training including vegetarian, vegan and gluten-free menu plans.
Waiters – Each trek has a Head Waiter and an Assistant Waiter (depending on service level) to ensure a professional meal service and keeping the dining tent clean & organized.
Campsite Manager – Our Campsite Managers organise the expert setup and breakdown of each camp, and practice the Leave No Trace wilderness ethics.
Porters – Our happy, highly trained porters carry trekkers’ gear from camp to camp. They are well-trained, professional, friendly, helpful and the strongest porters on the mountain.
Camp Set Up Crew – Our fastest porters reach the next camp location first, to secure the best tent sites daily.
Sanitary Services Crew – This specialist team is trained in sanitary services including collection and treatment of drinking water and managing hand-washing stations for climbers.
Waste crew – All of our treks provide private restroom tents with portable flush chemical toilets. The waste crews maintain, clean and sanitize the toilets, and restock toilet tissue and hand sanitizer. In special campsites, we also carry out all our solid human waste using patented PETT toilets and ‘wag-bags’.

Tout d’abord sachez que nous avons été enchantés de notre voyage en Tanzanie. La partie Nord que vous avez organisée a été parfaite, elle a pleinement répondu à nos attentes. Les lodges étaient tous super bien très différents des uns des autres. Mais surtout la réussite de cette partie du voyage tient à un nom… Joseph ! Il a été exceptionnel à tous niveaux, professionnel, précis, discret, humble.

Pierrette Mercadal, Nouvelle Calédonie, France

Très bon circuit avec un guide très professionnel où on a pu voir des milliers d’animaux dans leur lieu de vie. Des instants magiques. La journée à Longido était super avec Sambeke. Juste j’aurais aimé partir une fois au lever du soleil en safari. Émilie a été super disponible à l’écoute de nos attentes. Sinon tout était au top. Voyage juste magique.

Lamera, France

Excellent organization with a very good choice of accommodation. Quality welcome and contact on arrival. Pleasant and competent French-speaking guide, thanks to Joseph and Emilie for this wonderful trip.

Brigitte de Coulon, Switzerland

Our safari with Nature Discovery has been the experience which changed our lives! We spent 10 days in the north to see the migration, each day a new adventure in the parks, being part of nature. The camping in public camps has been unforgettable: totally immersed, no price! Emilie, Henry our guide, and Jacks our cook made the trip perfect.

Augusta & Andrea, France

We had the most exciting moments of our lives! Our main guide Polite and his well-organized team were amazing. We could feel their overall experience, care, knowledge, and safety in every step. Even the hardest moments they didn’t give us a single doubt that we will not make it to the peak! Keeping us in positive thinking and perfect organization helped us reach the Peak of Kilimanjaro!

Laura Kaukenaite, Lithuania

Very well planned and very nice both the organization and the guide. Very supportive during all the organization and the hotels chosen have been incredible. Very recommendable.

Ana, Spain

It was fabulous! Excellent organization, super guide. If it was possible, we could come back again just with Nature Discovery. We have a lot of memorable pictures. It was a wonderful trip. Thanks a lot.

Cochemé, France

I have just returned from the trip of a lifetime to Tanzania with Nature Discovery. I completed the 8-day Grand Traverse Kilimanjaro Trek, followed by a two-day Safari in Tarangire. The entire trip was extraordinary. Everyone who supported us on the Kilimanjaro trek was kind, caring, generous, professional, happy, and supportive. I strongly recommend Nature Discovery for the trip of a lifetime!

Katrina, Australia

Very good safari, enjoyed a lot. Good communication from start to end. Our guide was experienced and very nice. Recommendations!

Markku Nieminen, Finland

Very well organized safari and activities, great choice of accommodations. Upendo helped a lot with organizing the perfect safari, communication was always very fast and clear. The biggest Thank You goes out to Mbise who was a reliable, funny, and heartwarming guide, who made us feel comfortable the whole trip, showed us amazing wildlife and taught us a lot about Tanzanian life and culture.

Anna, Austria

It was the second time now that we went on safari with ND and it was the best decision to book it with them again. Everything was so easy, the correspondence was uncomplicated, same as the organization and planning of the trip. If we needed any assistance or help even before the trip, it was no problem at all. We always felt safe throughout the trip.

Janine, Germany

Excellent support from Emilie from Nature Discovery, who organized our safari. She listened carefully beforehand to understand our wishes and adjusted our itinerary accordingly. Contacts by email and WhatsApp were very fluid and responsive. We felt very well accompanied throughout our entire trip. The safari itself ran perfectly. Our guide and driver, Joseph, was very friendly and attentive.

Sophie Valais, France

C’est Emilie de Nature Discovery qui nous a organisé ce SAFARI photos. Ce fut parfait : très professionnel, tout à la hauteur de nos esperances aussi bien les parcs que les lodges, et aucun incident à deplorer. Cerise sur le gateau: notre guide Joseph PANDA, parle parfaitement le français, plein de savoir sur la faune, repere les animaux mieux qu’une paire de jumelles et est très attentionné.

Mantovani Mireille, Nouvelle Caledonie

Excellent safari, with a great guide/driver (Nelvin) and a perfect contact officer (Emilie). We saw what was supposed to be expected (Mara River crossings) and much more. We are strongly recommending Nature Discovery for a Northern Tanzania safari (including a Zanzibar extension).

Marc Lebrun, France

If like us you have done a huge amount of reading/research and are unsure which tour operator to use, then look no further than Nature Discovery. The communication from the central office is quick and clear as you email direct to the office in Arusha. We undertook two trips with this company and could not fault them.

Michelle, UK

Working with Upendo to plan this amazing experience was absolutely wonderful. She was thoughtful, knowledgeable, professional, and impressively responsive. When we arrived, she helped us have an amazing experience in Arusha, Ngorongoro Crater, Kilimanjaro, and Arusha National Park. Even when we came out of the mountain trek a day early, she made us wonderful last-minute accommodations. Upendo is a dream to work with.

Gretchen Warner, USA

WHAT’S IT REALLY LIKE TO CLIMB KILIMANJARO?

READ OUR BLOG SERIES
KILIMANJARO TREK DIARY
Join our General Manager at Nature Discovery as he Attempts to Summit Kilimanjaro with a Small Group of Guests.