Kilimanjaro Safety Standards

We Provide the Safest Kilimanjaro Experience

On the mountain, our climbers are often far from hospitals, and thus it’s essential to have professional safety and wilderness first aid knowledge and experience at hand. Our safety protocols are based on the ‘Wilderness First Responder’ (WFR) standards for emergency wilderness care. Our comprehensive approach to mountain safety includes systems that combine professionally trained and certified guides PLUS modern safety equipment to proactively prevent disease and injury, and respond to all types of emergency situations with the highest level of training and care available.  We have been trained and certified as WFR by a number of organizations, including WMI/NOLS, WMA, Aerie Backcountry Medicine, and Sentinel Outdoor Institute (SOI). We are currently certified by SOI. See: sentineloutdoorinstitute.com for details.

Scenario-based training is an integral part of the Wilderness First Responder certification process

Scenario-based training is an integral part of the Wilderness First Responder certification process

We provide more safety gear than any other outfitter on Kilimanjaro. We’re the only ones providing a hyperbaric chamber on every trek, and the only company supplying a fully rigid litter. We supply more emergency oxygen than any other outfitter, and have more AED devices than any institution (public or private) anywhere in Tanzania! On just about every item, we exceed all others in the provision of safety gear, communication devices and levels of emergency response. Every trek is guided by a guide team 100% comprised of WFR certified guides. This ensures that our entire guiding team is on the same page – trained and certified at the highest level, and there are no ‘weak links’.

Nature Discovery takes the safety of our guests and guides seriously and has more safety equipment than any other outfitter. We:

  • Supply more emergency oxygen than any other guide or tour operator;
  • Own more Automated External Defibrillator (AED) devices than any institution, either public or private, anywhere in Tanzania;
  • Exceed all other tour companies in the provision of safety equipment and communication devices to our guests and guides;
  • Offer higher levels of emergency response;
  • Provide only Wilderness First Responder certified guides so our entire guiding team is trained and certified to the highest level.

Kilimanjaro Camp

We supply every trek with:

  • Hyperbaric Chambers – A portable altitude chamber for emergency use in the case of severe altitude sickness.
  • AED devices – Automated External Defibrillators for the treatment of Sudden Cardiac Arrest. (standard on treks that include Crater Camp, optional on other treks)
  • Oxygen – For emergency use. For groups of two to six people, we supply two oxygen kits including two 360 litre medical oxygen bottles, each with a regulator and two nasal cannula masks. For seven or more climbers, we provide three full oxygen kits, ensuring that every trekker has easy access to emergency oxygen.
  • Stretchers – A fully rigid steel-framed litter stretcher to transport injured patients as safely and comfortably as possible.
  • First-aid, Trauma and Medicine Kits – Fully stocked as per Wilderness First Responder guidelines and including medicine instructions. Two first-aid kits are carried for groups of nine or more.
  • Pulse-oximeter – To measure heart rate, blood oxygen levels and rapidly detect changes in blood oxygen level. The Head Guide checks, evaluates and documents blood oxygen levels and heart rate for each climber daily at dinner time.
  • VHF Handheld Radios – Three VHF radios are carried on each trek, for quick communications between the Head Guide, Assistant Guides at the back and front of the group, and the Camp Manager. Extra batteries are carried for each radio.
  • Mobile Phones – Carried by all guides for daily communications with our base in Arusha.
  • Satellite Phone – Carried at all times by the Head Guide, for use in emergencies or in areas with limited or no mobile network. Extra batteries are carried for each satellite phone allowing us immediate and constant communication in emergency situations.
  • Safety Equipment Porters – The First Medical Equipment Porter stays with the group at all times, to ensure safety gear is always on hand. A Second (and third) Safety Equipment Porter accompanies larger groups, allowing us to split oxygen and other extra emergency supplies.
  • Safety Briefing – A full safety briefing is given by the Head Guide before each trek, covering expectations, risks, safety gear and preventative safety.
  • Climbing Helmets – Provided for all climbers and staff on Western Breach.
  • Western-Breach Route specific guides are trained by an expert on mountaineering techniques, including the setting of handlines, route safety training, rockfall protocol training, and use of ice axes for cutting steps and self-arrest.
  • Climbing rope – The Head Guide uses 50M x 10mm dynamic climbing ropes to set hand lines on Western Breach.
  • Ice axes – Carried by all guides to cut snow steps on Western Breach.

Find out more about climb routes >>

Best Responsible Guide Company
TREK FAQ
WHAT YOU NEED TO KNOW
READ MORE

It was fabulous! Excellent organization, super guide. If it was possible, we could come back again just with Nature Discovery. We have a lot of memorable pictures. It was a wonderful trip. Thanks a lot.

Cochemé, France

Excellent organization with a very good choice of accommodation. Quality welcome and contact on arrival. Pleasant and competent French-speaking guide, thanks to Joseph and Emilie for this wonderful trip.

Brigitte de Coulon, Switzerland

Very well planned and very nice both the organization and the guide. Very supportive during all the organization and the hotels chosen have been incredible. Very recommendable.

Ana, Spain

Excellent support from Emilie from Nature Discovery, who organized our safari. She listened carefully beforehand to understand our wishes and adjusted our itinerary accordingly. Contacts by email and WhatsApp were very fluid and responsive. We felt very well accompanied throughout our entire trip. The safari itself ran perfectly. Our guide and driver, Joseph, was very friendly and attentive.

Sophie Valais, France

Très bon circuit avec un guide très professionnel où on a pu voir des milliers d’animaux dans leur lieu de vie. Des instants magiques. La journée à Longido était super avec Sambeke. Juste j’aurais aimé partir une fois au lever du soleil en safari. Émilie a été super disponible à l’écoute de nos attentes. Sinon tout était au top. Voyage juste magique.

Lamera, France

Very good safari, enjoyed a lot. Good communication from start to end. Our guide was experienced and very nice. Recommendations!

Markku Nieminen, Finland

I have just returned from the trip of a lifetime to Tanzania with Nature Discovery. I completed the 8-day Grand Traverse Kilimanjaro Trek, followed by a two-day Safari in Tarangire. The entire trip was extraordinary. Everyone who supported us on the Kilimanjaro trek was kind, caring, generous, professional, happy, and supportive. I strongly recommend Nature Discovery for the trip of a lifetime!

Katrina, Australia

If like us you have done a huge amount of reading/research and are unsure which tour operator to use, then look no further than Nature Discovery. The communication from the central office is quick and clear as you email direct to the office in Arusha. We undertook two trips with this company and could not fault them.

Michelle, UK

Very well organized safari and activities, great choice of accommodations. Upendo helped a lot with organizing the perfect safari, communication was always very fast and clear. The biggest Thank You goes out to Mbise who was a reliable, funny, and heartwarming guide, who made us feel comfortable the whole trip, showed us amazing wildlife and taught us a lot about Tanzanian life and culture.

Anna, Austria

Our safari with Nature Discovery has been the experience which changed our lives! We spent 10 days in the north to see the migration, each day a new adventure in the parks, being part of nature. The camping in public camps has been unforgettable: totally immersed, no price! Emilie, Henry our guide, and Jacks our cook made the trip perfect.

Augusta & Andrea, France

It was the second time now that we went on safari with ND and it was the best decision to book it with them again. Everything was so easy, the correspondence was uncomplicated, same as the organization and planning of the trip. If we needed any assistance or help even before the trip, it was no problem at all. We always felt safe throughout the trip.

Janine, Germany

Tout d’abord sachez que nous avons été enchantés de notre voyage en Tanzanie. La partie Nord que vous avez organisée a été parfaite, elle a pleinement répondu à nos attentes. Les lodges étaient tous super bien très différents des uns des autres. Mais surtout la réussite de cette partie du voyage tient à un nom… Joseph ! Il a été exceptionnel à tous niveaux, professionnel, précis, discret, humble.

Pierrette Mercadal, Nouvelle Calédonie, France

C’est Emilie de Nature Discovery qui nous a organisé ce SAFARI photos. Ce fut parfait : très professionnel, tout à la hauteur de nos esperances aussi bien les parcs que les lodges, et aucun incident à deplorer. Cerise sur le gateau: notre guide Joseph PANDA, parle parfaitement le français, plein de savoir sur la faune, repere les animaux mieux qu’une paire de jumelles et est très attentionné.

Mantovani Mireille, Nouvelle Caledonie

Working with Upendo to plan this amazing experience was absolutely wonderful. She was thoughtful, knowledgeable, professional, and impressively responsive. When we arrived, she helped us have an amazing experience in Arusha, Ngorongoro Crater, Kilimanjaro, and Arusha National Park. Even when we came out of the mountain trek a day early, she made us wonderful last-minute accommodations. Upendo is a dream to work with.

Gretchen Warner, USA

Excellent safari, with a great guide/driver (Nelvin) and a perfect contact officer (Emilie). We saw what was supposed to be expected (Mara River crossings) and much more. We are strongly recommending Nature Discovery for a Northern Tanzania safari (including a Zanzibar extension).

Marc Lebrun, France

We had the most exciting moments of our lives! Our main guide Polite and his well-organized team were amazing. We could feel their overall experience, care, knowledge, and safety in every step. Even the hardest moments they didn’t give us a single doubt that we will not make it to the peak! Keeping us in positive thinking and perfect organization helped us reach the Peak of Kilimanjaro!

Laura Kaukenaite, Lithuania

WHAT’S IT REALLY LIKE TO CLIMB KILIMANJARO?

READ OUR BLOG SERIES
KILIMANJARO TREK DIARY
Join our General Manager at Nature Discovery as he Attempts to Summit Kilimanjaro with a Small Group of Guests.