Ethical Porter Treatment: We set the standards.2020-03-03T16:56:28-07:00
Ethical Porter Treatment: We set the standards.
A trek would not be possible without porters. They are the backbone of all Kilimanjaro expeditions but unfortunately, they’ve been exploited by the tourism industry for years. We lead the way in working with the Kilimanjaro Porter’s Assistance Project to change this. We’re committed to offering fair working conditions to our porters as well as treating them honestly and transparently.
On the mountain, it’s clear to see which company takes the best care of its porters. We’ve led the way in establishing fair practices and our porters are instantly recognisable. We were the first company to provide professional matching weatherproof climbing uniforms for our porters.
Our porters are easy to find because they have the best clothes, boots and climbing gear, plus the biggest smiles. They’re genuinely happy because they’re well paid, well fed and well clothed. They’re also well trained, secure in their roles and genuinely appreciated for the hard work they do.
Our guests continually tell us that our porters were the most professional, friendly, helpful, courteous and strongest they saw on the mountain. Our ethical porter treatment means Nature Discovery attracts the best porters and keeps them, so naturally our guests enjoy better treatment too.
The Kilimanjaro Porter’s Assistance Project (KPAP) has been the driving force for change to ethical porter treatment over the last 10 years. Based in Moshi, they are a Tanzanian Non-Governmental Organization (NGO) dedicated to improving the working conditions of porters.
KPAP recognizes Nature Discovery as the leading example for the fair treatment of porters, based on the integrity of our systems and procedures. We’re proud of our role in helping to set high standards, creating change and revolutionizing how porters are chosen, outfitted, treated, paid and tipped.
Our Ethical Porter Treatment Practices:
Fair Hiring Procedures – Our porters do not have to pay bribes to get work. All our porters are registered and chosen from a database which tracks performance and ensures fair work distribution. This system is unique to Nature Discovery and no other company even comes close to using it.
Highest Porter Wages and Bonuses – Our porters, mountain guides and core crew have the best payment packages on Kilimanjaro with some of the highest overall compensation packages including wages and bonuses. We go to extreme measures to ensure our porters receive their full salary and are paid on time.
Strict Weight Limits – We go to excessive lengths to strictlyuphold weight limits of 20kg per porter, carrying scales on every trek to ensure loads are never exceeded.
Porter Welfare Officers – At the start of every trek our Welfare Officers inspect porters, check their equipment and ensure our fair porter treatment system is being practised in a transparent manner.
Monitoring Porters – During treks we use independent Monitoring Porters to implement and provide constant feedback on our fair practice systems.
Appropriate Clothing – We are the original (and still one of the few) companies who provide matching professional waterproof and windproof raingear to ALL our porters on every trek.
Comfortable Sleeping Arrangements – We provide tents with floors and closed-cell sleeping pads for porters who do not have their own. Our porter tents are meticulously designed and fabricated to the highest standards to keep them warm and dry.
Medical Treatment – In the event of injury, we provide medical treatment to our porters just as we would for our paying trekkers.
Hearty meals – We exceed the guidelines set forth by KPAP by feeding our staff well and providing them with three meals a day. Most guide companies feed their porters one meal a day which is probably why our porters are happier, healthier and stronger!
Private Transport – We transport our porters to the start of the trek and provide return transport home at the end of each trek. Most companies only hire porters who are ‘available’ at the gate.
On-going Training – In addition to Wilderness First Responder certification, we provide wilderness first-aid, language and environmental responsibility training for our porters. We’ve translated the Leave No Trace (LNT) principles into Swahili and continue to train over 600 porters on LNT’s outdoor ethical guidelines.
Fair Practice First and Forever – We were the first tour company to implement these fair practice procedures and we remaincommitted to them. Our professional and highly experienced team of managers, guides and porter welfare officers ensure we’re always ‘on it’. We’re widely recognized for these efforts by everyone, including the porters themselves, whose opinion we value most.
Our commitment to ethical porter treatment and fair practice serves Nature Discovery and our guests well. There’s no doubt that we attract the friendliest, most reliable and most honest porters in Tanzania, and give them the best training.
It pays off in so many ways; our happy, highly trained porters make for safe, happy, relaxed climbers and trekkers.
Our commitment to practicing fair treatment for porters is a top priority, and we are recognized by KPAP as the company who pioneered these changes.
Nature Discovery officially obtained the Travelife Partner award in October 2018 in recognition of our leading role and long-term efforts in sustainability and Corporate Social Responsibility.
2002, 2003, 20014…… et de nouveau en 2018 !!!! Si vous chercher une agence qui sort des sentiers battus et qui va vous accompagner dans toutes vos directions, alors Nature Discovery est faite pour vous. Remplie de gens compétents et à votre écoute, je remercie vivement, encore une fois, toute l’équipe sur le terrain et à la logistique. C’était parfait et je ne peux que recommander cette agence avec laquelle je n’ai qu’une envie qui est de refaire un trek « à la carte » comme ils savent si bien le faire. Grand Merci à tous.
Régis Etienne Suisse
Wow, what a great experience! The final walk up the summit ridge was a just an amazing feeling and luckily, weather conditions on the top cleared up after starting from School Hut in lightly falling snow.
Everything ran like a well-oiled machine. We just couldn’t fault it! We really liked the team approach across porters and guiding staff. I know that these things don’t just happen and you should be proud of your staff and their efforts. Would I recommend a Nature Discovery Kili trek to friends and family – absolutely! That to me is always the test after completing something like this.
Your advice as to the Shira Plateau route was spot on. Excellent to get the necessary acclimatization time in and nobody suffered from altitude sickness. Having experience that at Everest Base Camp, I was very pleased (and relieved) to come through unscathed this time.
Some specific comments:
Hire gear was great.
Food was exceptional, both as to variety, quality and quantity. Our chef, Felisiana August was superb and turned out meals of a consistently high standard. Both the menu design was excellent and we were continually surprised as our waiter Good Luck announced each evening what we were having.
Guide team: Onest Mtui is the sort of person you just trust and respect. Quietly spoken, very knowledgeable, and as we headed up the mountain on summit day with the ground covered in snow, you just knew that he was right on top of his game. Excellent man and we all really enjoyed his company.
Assistant guide William Bwenje is someone that you need to keep in mind when you are looking to promote new head guides. Both Michael and I were impressed with his depth and maturity. He anticipated problems, worked with people who needed assistance, demonstrated really good leadership qualities and has a very good grasp of English. The overall caliber of your people on our trek was just superb.
So in summary, I must compliment you and all the team on a job well done.
Nature Discovery is the best agent to secure your Kilimanjaro climbing. Guides like Sam and Philip run the strongest team, always disciplined and caring! Equipment is of highest quality, camp management is in order, incredible eating, perfect information and briefing. A top team spirit; smile on their faces, and, if needed, serious, alert, dedicated. They know the mountain and its challenges! Imagine, two lady-climbers feeling totally safe and perfectly guided by this professional team! We fully recommend Nature Discovery! It was amazing and we will never forget this wonderful journey!